Shipping policy

Shipping & Delivery

At Lanori, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer free shipping on all orders across the United Kingdom.

Shipping Locations

This shipping policy applies to orders shipped within the United Kingdom.

Delivery Times

Below are the estimated delivery times for all packages:

Order processing time: 1 to 2 working days (Monday to Saturday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit time: 5 to 7 working days (Monday to Saturday).
Estimated delivery time: 6 to 9 working days.

Carrier Services

We partner with the following reliable carriers for deliveries across the United Kingdom:

Royal Mail
Evri
DPD
DHL.

Shipping Costs

Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Need Help?

For any questions or concerns regarding your order or shipment, please reach out to us at info@lanori-london.com Our customer support team is available to assist you.

Customer service hours: Monday to Saturday: 9:00 am to 6:00 pm

We do reply to your e-mail within 24-48 hours.